Service and Support

Purchasing a CNC machine from SMS Machine Tools is only the first step in ensuring that you get the most out of your investment. Our factory-trained technicians will install your machine and provide pre-installation guidelines to minimize downtime.

Training is performed by our CNC service technicians, who will ensure you are ready to use your CNC machine and software like a pro. In addition, we offer on-going maintenance, technical support, and application support to keep your machine running smoothly and help you maximize its potential.

Whether you’re a small-time hobbyist or large corporate fabricator, we have the knowledge and resources to help you get the most out of your CNC machine. Purchasing from SMS Machines is only the first step— we want to support you every step of the way.

At SMS, we understand the importance of having OEM parts on hand to keep your facility running smoothly. We also understand that tooling and sourcing can be time-consuming and expensive. SMS Machine Tools offers services to help with both issues so that you can focus on running your business.  That's why we offer a wide selection of OEM-certified parts for every brand under SMS Machine Tools. We are committed in our spare parts fulfillment to ensure our fastest-possible reaction to the unexpected.

If you're looking for OEM-certified CNC parts and tooling, SMS is your one-stop shop. Have a question about a specific product or need help finding the right tooling for your application?